FAQs
Where are your products made?
All of our products are made in Sydney, Australia.
What kind of wood do you use?
Hoop pine or Australia Jarrah which is a sustainable plywood.
Will the patterns be identical to the pictures on the website?
No- every single pair of earrings is different so they patterns will be slightly different and not symmetrical.
I have seen your products on Instagram and Facebook but they are not on the website.
Please email us atinfo@scoopsdesign.com.aufor any questions about products.
Do you offer gift wrapping?
Yes we do- please leave a comment on checkout.
How kind of earrings do you use?
We use sterling silver ear parts for all drop earrings and surgical steel posts for studs. These are suitable for sensitive ears.
I can’t find my question here!
Please email us atinfo@scoopsdesign.com.au
Do you accept returns / exchanges?
We only accept returns and exchanges for faulty goods. As per the Australian Consumer law, change of mind is not a reason for a return or exchange.